Frequently Asked Questions
Everything you need to know about shopping with Belonyo.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to ensure you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What is Belonyo's return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal. Please note that for hygiene reasons, certain items like earrings and swimwear are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout. Once your order ships, you will receive a tracking number via email to monitor your package's journey.
Are the materials used in Belonyo clothing sustainable?
We are committed to ethical fashion. Currently, 60% of our collection is made from organic or recycled materials. We are working toward a goal of 100% sustainable sourcing by 2026.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for your convenience.
Do you ship internationally?
Yes, Belonyo ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout.